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What are units?
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We charge based on the number of items or units that are shipped to Amazon from your facility. A unit is an individual item, not a carton or a pallet. If you ship 10 cartons with 24 items each, that is considered 240 units.
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What if I go over the number of units in a month?
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We don't have any hard limits on the number of units you can send. If you have regular monthly overages, then we will get in touch to renegotiate your price.
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What if charging per unit doesn't make sense for my prep center?
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If you are charging your customers based on something other than units processed for them, get in touch with us and we'll work out a fair price that makes sense for your situation.
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What is the start-up prep center price?
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If you are just getting started and only have a few customers, we will charge you $99/m for your first year.
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What do I do if I have questions or issues?
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Support is available by email at support@prepbusiness.com, or if you need white glove support, we can build that into your contract. That could include being on our Slack channel or phone support.
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What is the annual and volume discount?
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If you pay annually, you receive two months free (16.6% discount). If you are doing higher volumes (approx. over 25,000 units a month), get in touch and we will work with you to find a fair price point.