Delight your clients and streamline your operations with an all-in-one platform for your prep center, including a self-serve portal for your clients.
At PrepBusiness, we've seen the issues that prep centers have: Clients hate data entry. Your inbox is always full of client emails. Your phone never seems to stop ringing. A mistake with inventory quantities leads to a big bill. Clients don't trust the numbers you're telling them you have in your warehouse. Your team themselves aren't confident in the numbers.
All these issues add up to high costs and lost revenues. One prep center had to pay $14,000 to settle a client dispute about inventory numbers. Another prep center lost their two biggest clients to tech-enabled prep centers, after working so hard to land those clients in the first place.
PrepBusiness gives you the competitive edge your prep center needs to succeed in today's environment with a self-serve client portal cutting down on back-and-forth communication and automation for your team receiving shipments, handling item problems, properly prepping each item, sending shipments to Amazon, and accurately calculating billing.
Before, we were receiving as many as a hundred emails a day...it was driving us crazy. After implementing PrepBusiness, overnight, questions dropped to almost zero.Dr. Josie Shepard Prep It! Pack It! Ship It! Read the full review
Dozens of emails back-and-forth with your clients is a thing of the past. Clients can login and make requests, send items, and check the status of their shipments.
Your team no longer will be spending hours on paperwork for billing, shipment tracking, and spreadsheet management. It's all automated for you.
PrepBusiness automates time-consuming tasks like creating shipments on Seller Central, and ensures that every client request is met, so you spend less time reworking items.
Whenever anything important happens on their account, clients are automatically notified about it. No need to send yet another email that a shipment has been sent; it's already been done.
Many clients hear horror stories of prep centers stealing inventory by underreporting items. Give them the insights they need to know that you're different.
Your clients will see the big picture view and have clear insight into every step of the process.
PrepBusiness will automatically detect issues in the prep process and alert clients when they need to make decision about things like damaged or missing items.
Quickly compare what was received with the expected amounts, mark items as damaged or missing, and convert the shipment to an Amazon shipment.
Any chargable activity that you perform for a client will be charged automatically to their account.
Make sure your inventory matches what is in the warehouse with an easy-to-use reconcile tool.
If a client has a specific request for an item or a shipment, they can easily add that service. If they need something custom, they can add a note to the shipment.
By using the case quantity feature and by pre-planning shipments before creating them on Amazon, you can avoid tiny shipments saving you and your client time and money.
The portal will automatically tracking inbound and Amazon shipments so that you and your client have insight along every step of the process.